At Novelcare, we believe that trust is built through alignment, thoughtful design, clear boundaries, and shared purpose.

When we partner with physicians and healthcare organizations, we’re entrusted with something deeply personal: data that represents people’s lives. That’s not a responsibility we take lightly. It’s why we’ve built our entire model, including our technology, operations, and contracts, to protect that trust.

Every provider we work with signs a purpose-built Business Associate Agreement (BAA). It allows us to use patient health information (PHI) only to identify clinical trial opportunities for their patients. Nothing more.

·      We do not sell PHI

·      We do not use PHI for marketing

·      We do not license PHI or train models on it

This clarity matters. It gives physicians confidence to refer. And it ensures that patients hear about clinical trials from someone they already trust.

My cofounder and I spent years designing secure data systems for public institutions like the NIH and NHS. That experience taught us something simple but essential: protecting data is about more than compliance. It’s about protecting people.

We carry that philosophy into everything we do at Novelcare. It shapes how we build tools that earn trust and support the vital work of care teams and researchers.

We’re grateful for the chance to work alongside you, and to help more patients access the care and clinical trial options they deserve.